We process electronic remittance advice (ERA/835 files) directly from your clearinghouse, auto-posting matched claims while flagging any mismatches for manual review so nothing gets posted incorrectly just to close a batch.
Paper explanation of benefits (EOBs), lockbox payments, and patient payments are posted at the line-item level, with each batch checked against the actual payment total.
We post the exact contractual write-off amount from your payer's allowed-amount data never an estimated or default figure that hides a shortfall.
Deductibles, coinsurance, and copays are transferred to the correct balance so your patient statements are accurate the first time, reducing billing confusion and patient calls.
Zero-pay lines and underpaid claims are identified immediately and routed to our denial management and A/R follow-up teams rather than being closed and forgotten.
Every posting batch is checked against your actual bank deposit before it's considered complete, keeping your ledger and your bank statement in sync.
Contractual adjustments are verified against your fee schedule and payer contracts, not estimated
Denied or zero-pay lines are routed to follow-up instead of written off automatically
Each batch is reconciled against your bank deposit to confirm what was recorded matches what was actually received
Discrepancies are investigated and resolved, not rounded away or ignored
We identify your clearinghouse ERA enrollment, lockbox feeds, and patient payment channels, and connect to your existing practice management system.
We align on your adjustment codes, contractual rates, and reporting preferences before work begins.
Most practices are fully onboarded within 5–7 business days, with turnaround and reconciliation status visible from the first cycle.